Frequently Asked Questions

Blinds are typically priced based on:

• Window size and dimensions
• Fabric or material selection
• Manual or motorised operation
• Installation requirements
• Customisation options

For an accurate quote, we recommend booking a free measure and consultation so we can assess your space and provide clear, upfront pricing with no hidden fees.

When choosing blinds, consider:

• Light control: Blockout, sunscreen, or light-filtering options
• Privacy needs: Full privacy vs. partial visibility
• Room type: Bedroom, living area, kitchen, bathroom, or office
• Style and colour: Coordinating with your interior design
• Durability: High-traffic areas require robust materials
• Ease of cleaning: Some fabrics require more maintenance
• Motorisation: Smart home integration and convenience

Our team will guide you through the best solution for your home and lifestyle during your free consultation.

Blockout blindsare manufactured with opaque, light-blocking materials that provide maximum privacy and complete room darkening — ideal for bedrooms, nurseries, media rooms, and shift workers who need darkness during daylight hours.

Sunscreen blindsare designed with mesh or perforated fabrics that reduce glare and harmful UV exposure while still allowing natural light and outside views to filter through — perfect for living areas, kitchens, and offices where you want to maintain a connection to the outdoors.

Many homeowners choose a double roller blind system to enjoy both options in the same window, alternating between blockout and sunscreen as needed.

Yes. Many of our roller blinds, Venetian blinds, and selected products can be motorised for added convenience and safety. Motorised blinds can be operated via:

• Remote control
• Wall switch
• Smartphone app (compatible with iOS and Android)
• Smart home integration (Google Home, Amazon Alexa, Apple HomeKit)
• Solar-powered options available

Motorisation is ideal for large windows, hard-to-reach areas, elderly or disabled users, and modern smart homes. Ask our team about motorisation options during your consultation.

Cleaning methods depend on the product type:

• Roller blinds: Wipe gently with a soft, damp cloth. Avoid harsh chemicals.
• Venetian blinds: Dust regularly with a feather duster or microfiber cloth. Wipe slats individually with mild soapy water for deeper cleaning.
• Vertical blinds: Light vacuum with brush attachment or wipe with a soft, damp cloth.
• Shutters: Dust with a soft cloth and wipe with mild soapy water. Avoid excess moisture.
• Roman shades: Vacuum gently with upholstery attachment. Professional dry cleaning recommended for fabrics.
• Honeycomb/cellular blinds: Dust with a soft brush or hairdryer on cool setting.

Regular cleaning will extend the life and appearance of your blinds. Always check the care instructions provided with your specific product.

Yes. Our professional installation team ensures your blinds are fitted securely and correctly for smooth operation and a flawless finish. All installers are:

• Fully trained and certified
• Insured for your protection
• Experienced with all product types
• Respectful of your home and space

We offer a 2-year installation warranty on all professional installations carried out by our team in the Sydney metro area.

Well Made Blinds provides manufacturer-backed warranties on all products. Warranty coverage varies by product, material, and motorisation options:

• Blinds & Shutters:2–5 years
• Motorised components:1–3 years
• Installation warranty: 2 years

Full warranty details are provided at the time of purchase and included with your order documentation. Your rights under the Australian Consumer Law are in addition to any manufacturer warranty we provide.

If your security or Crimsafe door isn’t closing properly, common causes include:

• Misaligned strike plate:The latch isn’t catching correctly. Adjustment of the strike plate position may be required.
• Dirty or sticky latch mechanism: Dust and debris can build up. Clean with a soft brush and apply silicone-based lubricant.
• Door sagging: Hinges may be loose or worn. Tighten hinge screws or replace if necessary.
• Worn magnetic catch: Magnets lose strength over time and may need replacement.
• Frame expansion: In humid conditions, door frames can expand. Minor planing or adjustment may be needed.

If simple cleaning and lubrication doesn’t resolve the issue, contact our service team for professional assessment.

Sliding door issues are typically caused by:

• Dirty or damaged rollers:Clean rollers with a brush and vacuum track. Apply silicone lubricant — never use oil-based products.
• Debris in the track: Dirt, leaves, and small objects can block movement. Thoroughly clean the entire track.
• Worn roller wheels: Rollers wear down over time and may need replacement.
• Track misalignment: The door may have come off its track. Realignment may be required.
• Bent or damaged track: Physical damage may require professional repair or track replacement.

Regular track cleaning and annual roller maintenance will extend the life of your sliding door.

Smooth operation issues with security doors often stem from:

• Hinge tension: Adjust the tension screws on self-closing hinges.
• Weather seal compression:New seals may be too tight — they will soften over time or may need adjustment.
• Lock mechanism stiffness: Apply graphite powder or silicone lubricant to the lock cylinder.
• Door drop: Over time, doors can drop slightly. Hinge adjustment is usually the solution.
• Corrosion: In coastal areas, corrosion can affect moving parts. Regular maintenance is essential.

If your awning or external blind isn’t extending or retracting properly:

• Check for obstructions: Leaves, branches, or debris may be blocking the path.
• Inspect fabric tension: Fabric may have stretched or become loose.
• Motor issues: For motorised awnings, check power supply and remote batteries.
• Worn drive components: Gears, springs, or drive belts may require replacement.
• Track alignment: Side tracks may be bent or misaligned.

Slow or limited movement typically indicates:

• Low battery power: Replace batteries in remote or motor unit.
• Motor overheating: Allow motor to cool down before further use.
• Excessive friction: Clean and lubricate moving parts.
• End limit settings: Limits may need reprogramming.
• Worn motor: Motors have a finite lifespan and may need replacement.

Common causes and solutions:

• Chain tension issues: Continuous loop chains may be twisted or tangled. Straighten the chain.
• Spring mechanism: Internal spring tension may need adjustment.
• Fabric catching: Fabric may be catching on the brackets or side channels.
• Worn clutch mechanism: The clutch may be slipping and require replacement.
• Uneven rolling: The blind may not be level. Check bracket alignment.

This is usually a cord lock or tilt mechanism issue:

• Worn cord lock: The locking mechanism inside the headrail may be worn and not gripping the cord.
• Dirty cord lock: Dust and debris can prevent proper gripping. Try cleaning with compressed air.
• Stretched lift cords: Over time, cords can stretch and lose tension.
• Broken internal components: Springs or locking pins may be broken.

Note: There are two identical questionsin your original list — this answer covers both.

If your plantation shutter louvers are difficult to adjust:

• Dust buildup: Clean between blades and around tilt rod connections.
• Loose tilt rod:Connectors may be loose — tighten carefully.
• Worn hinge pins: Plastic or metal hinge pins can wear and create friction.
• Blade warping: Extreme heat or moisture can warp timber blades.
• Paint or finish buildup: Multiple paint layers can cause blades to stick together.

Don’t attempt to disassemble or force mechanisms — this may void your warranty and cause further damage.

If your issue isn’t resolved by basic troubleshooting:

1. Contact our service team at admin@wellmadeblinds.com.au or +61 415 381 093
2. Provide your order number and product details
3. Send photos or a short videoshowing the issue — this helps us diagnose accurately
4. We’ll arrange a service call, repair, or replacement as needed

Our team is trained to diagnose and resolve all common blind, shutter, and door issues.

Yes, we can assist with replacement parts. We stock a range of common spare parts including:

• Continuous loop chains and cords
• Wand controllers
• Remote controls and batteries
• Motor units
• Brackets and mounting hardware
• Tilt mechanisms
• Shutter hinge pins
• Fabric samples for colour matching

To order a replacement part:

1. Email us at admin@wellmadeblinds.com.au with your order number
2. Describe the part you need (photos are very helpful)
3. We’ll confirm availability and pricing
4. Parts can be posted to your address or collected from our Sydney showroom

If your product is under warranty, replacement parts may be supplied at no cost.